Role Brief

This role is responsible for supporting finance and administrative operations, with a focus on invoicing, accounts receivable and payable, payroll support, and contract maintenance.

The position ensures accurate and timely billing in line with client contracts, maintains financial data integrity, and supports day-to-day operational workflows including purchase orders, sales orders, and inventory coordination.

The role also involves managing client account records, monitoring outstanding invoices, applying billing rules (including late payment terms), and providing general administrative support across finance and office operations.

This position requires someone detail-oriented, organised, and comfortable handling both finance and administrative responsibilities in a fast-paced environment.

Key Role Deliverables

Prepare and issue invoices across contracted services, projects, and ad hoc work
Manage accounts receivable, including monitoring and following up on overdue invoices
Process purchase orders and vendor bills, ensuring accuracy and proper documentation
Maintain and update client contracts and billing rules (including late payment terms)
Support payroll through timesheet and leave validation
Process sales orders and coordinate with project-related purchasing
Monitor and manage inventory, including stock allocation to projects
Maintain accurate customer, contract, and financial records in systems
Respond to client account queries and resolve billing discrepancies
Provide general administrative and office support as required

Education Requirement

Relevant education in finance, accounting, or business administration preferred

Minimum Years of Experience in Similar Role

3–5+ years in finance, accounting, or administration roles
Experience in invoicing, accounts receivable, and accounts payable required
Experience in IT services or MSP environment is a plus

Technical System Experience

Xero (non-negotiable)
Experience with PSA tools (e.g. Halo, ConnectWise, Autotask) is a plus
Microsoft 365 (Outlook, Excel, Teams)

Behavioural Competencies

Strong attention to detail and accuracy
Organised and able to manage multiple workflows
Proactive and responsive in handling tasks and issues
Comfortable communicating with clients, vendors, and internal teams
Able to balance finance responsibilities with administrative support

Must Have Skills / Experience

Hands-on experience in invoicing, accounts receivable, and accounts payable
Experience managing and following up on outstanding invoices
Proficiency in Xero
Experience handling purchase orders and vendor bill matching
Exposure to contract-based or recurring billing
Ability to maintain accurate financial and client records
Willingness to take on administrative and operational tasks alongside finance